Here’s a draft for a privacy policy page tailored for Touranis, East Africa’s No. 1 Travel Booking Website:
Privacy Policy
Effective Date: 02/01/2025
Welcome to Touranis.com, your trusted travel booking platform for flights, hotels, and tours across East Africa and beyond. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We collect information to provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, billing address, and payment details when you make a booking.
- Travel Preferences: Details about your destinations, dates, and other travel preferences.
- Account Information: Login credentials for your Touranis account, if applicable.
- Technical Information: IP address, browser type, device details, and usage data collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Facilitate and confirm your bookings.
- Provide customer support and respond to inquiries.
- Send updates, promotional offers, and travel tips (you can opt-out anytime).
- Improve our website’s performance and enhance your user experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with:
- Travel Partners: Airlines, hotels, and tour operators to process your bookings.
- Service Providers: Third-party vendors assisting with payment processing, analytics, and email marketing.
- Legal Authorities: When required to comply with laws or protect our rights.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These cookies help us remember your preferences, analyze website performance, and show relevant ads. You can manage or disable cookies through your browser settings.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
6. Your Rights
As a user, you have the right to:
- Access and review your personal data.
- Correct inaccuracies in your information.
- Request the deletion of your data, subject to legal and operational requirements.
- Opt-out of marketing communications.
To exercise these rights, contact us at [email protected]
7. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
8. Third-Party Links
Touranis.com may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before sharing your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Touranis Support Team
Email: [email protected]
